Frequently Asked Questions

All new equipment is quoted on request. Pricing depends on the model, machine interface, specification, delivery destination and any bespoke requirements.

Built-to-order equipment is typically planned around an approximate six-week lead time. The final production and delivery estimate is confirmed on the quotation.

Yes. Compatibility is checked against the carrier make/model, operating weight, interface dimensions, hydraulic requirements and intended use. Final compatibility must be confirmed before order.

Yes. The new-equipment range shown on this website is quotation-led and configured to order. We match the carrier interface, dimensions, hydraulic requirements, weight and working geometry to the application before manufacture, within the safe engineering limits of the chosen design.

A spare-parts package is supplied with new equipment as agreed in the quotation. Additional common replacement and wear parts can be ordered against the relevant model and serial number.

Delivery is available throughout the UK and internationally for an agreed price. The freight method, unloading requirements and any import responsibilities are confirmed before order.

Relevant manuals, safety warnings, serial identification and applicable declarations of conformity are supplied with the equipment where required.

Yes. Suitable used equipment can be assessed for part exchange against a new UniCoupler order. Send photographs and identification details by email or through the enquiry form.

Returns and cancellations depend on the order type, whether the goods are bespoke and the reason for return. Equipment damaged through misuse or use outside its intended application is not treated as a product fault. Statutory rights are unaffected.

Call +44 7759 544252, email unicoupler2000@gmail.com or use the enquiry form with your machine and application details.